Sardinia Car Hire - Booking Conditions

Please read the following conditions which apply to reservations/bookings made by you for vehicle rental through this booking engine.

A. Making a Booking

CarTrawler operates globally, so there are three types of business payment models when making a booking as described below:

You pay a booking deposit at the time of making your booking and the balance is paid to the rental vehicle provider on arrival; or

You pay the entire rental cost of the rental vehicle at the time of making your booking and you only pay for fuel petrol/ diesel and optional extras on arrival; or

You pay nothing at the time of making your booking. CarTrawler will make the reservation on your behalf without receiving any money and you will pay the rental vehicle provider the entire cost of the rental vehicle at the time of your arrival.

The payment model for your booking is dependant upon the location and/or rental vehicle provider used and you will be informed of any up front payment prior to completing your booking. Where applicable you are responsible for paying the balance owing to the rental vehicle provider. At all times you are responsible for payment of any additional services/costs requested by you and you are responsible for any other service charges applied by said rental vehicle provider. You must use a credit card or debit card or PayPal to avail of the service provided by this booking engine. Please note that not all rental vehicle providers will accept debit cards or paypal. On making a booking with your credit, debit card or PayPal through this booking engine, you agree that if the booking is cancelled less than 48 hours before the rental of the vehicle is due to commence pursuant to a booking made on this booking engine, the monies transacted (booking deposit and our service fee will be retained by CarTrawler and will not be refundable. If the entire rental amount has also been paid, CarTrawler will retain 3 days rental and service fee and will not be responsible for providing a refund of the rental amount and you hereby acknowledge that CarTrawler has no liability to refund the total rental amount in any circumstances. If you need to make any alterations to your booking CarTrawler must receive a communication through CarTrawler Support from you through the booking engine clearly informing CarTrawler of the precise details of such alteration. CarTrawler does not guarantee said alterations can be processed; however every effort will be made to meet with a favourable outcome. On making a booking/reservation it is your responsibility to inform the rental vehicle provider if necessary of any physical or mental condition relevant to vehicle rental. In the event of an accident, there may be insurance implications if you fail to inform the rental vehicle provider of the condition.

B. Confirmation of Booking

When your booking is confirmed, CarTrawler will issue the booking confirmation on behalf of the rental vehicle provider for each booking, but does not undertake to include charges for additional services or details of the service charge or taxes charged by the rental vehicle provider or additional services requested by you at the collection point. CarTrawler recommends that you thoroughly check the details of the booking e.g. country, location and period of rental. If there are any discrepancies, you should immediately send a communication through our Website engine clearly informing CarTrawler of the exact details of such discrepancy. CarTrawler advises that you read and comply with the rental vehicle provider's terms and conditions (which are available on this booking engine but may be changed by the rental vehicle provider from time to time) upon which the rental vehicle provider makes the reserved vehicle available to you upon receipt of the booking confirmation. The reservation numbers included on the booking confirmation should be quoted in all enquiries , cancellation or modification of the booking.

C. Cancellations

Cancellation of a booking must be made a minimum of forty eight (48) hours before the rental of the vehicle is due to commence pursuant to a booking made on this booking engine. If you wish to cancel a booking, the only accepted method is by calling our call centre at +353 (0)1 499 9611. In the event of a cancellation notice of which is received by CarTrawler at least forty eight (48) hours before the rental of the vehicle is due to commence pursuant to a booking made on this booking engine all funds except a cancellation handling/ administration fee of € 25.00 and the non-refundable Administration Charge (Card processing fee), will be reimbursed. In the event of a cancellation (notice of which is received by CarTrawler less than forty eight (48) hours before the rental of the vehicle is due to commence pursuant to a booking made on this booking engine no funds paid will be reimbursed to you, unless the entire rental amount has also been pre paid CarTrawler will retain 3 days rental and service fee amount.

It is the responsibility of the consumer to personally cancel any other ancillary product that they may have purchased in conjunction (Side by side) with their vehicle reservation, i.e. LOSS DAMAGE WAIVER EXCESS REIMBURSEMENT INSURANCE through third parties like insurance4carhire .

In the event that you cancel or amend a credit/debit card booking CarTrawler will not be liable for any monetary losses suffered by you as a result of a change in monetary exchange rates between the time of your original booking and its subsequent cancellation or amendment (as applicable).

D. Pricing

CarTrawler makes every effort to ensure that prices quoted at the time a booking is made on this booking engine are accurate in all material respects. Nonetheless CarTrawler reserves the right to amend the price quoted at the time a booking is made in the event of a manifest or patent error in the price quoted. CarTrawler will endeavour to notify the customer as soon as reasonably practicable in the event that a price quoted at the time of booking is incorrect. In the event of a change of price quoted at the time of booking the customer may elect to pay the amended price or alternatively the customer will be entitled to a refund of all sums paid.

E. Complaints Procedure:

Complaints are accepted in writing only and must be logged to CarTrawler Support and received within 30 days of ompletion (drop-off date of the rental vehicle). Complaints received after this period will not be processed.

NO LIABILITY IN CREDIT CARD OR DEBIT CARD TRANSACTIONS

CarTrawler endeavours to ensure that all credit card and debit card transactions on this booking engine are secure. HOWEVER, if unauthorised charges appear on your credit card or debit card statement for any card used on this booking engine at any time during or after you make your reservation, conduct your transaction or disclose your card details on this booking engine, CarTrawler shall not be liable or responsible in any way in respect of any damage or loss of whatsoever nature suffered by you arising from or in any way connected with said use, transaction or disclosure, subject only to any statutory rights which you may have. Please note this booking engine is VeriSign secured.